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@rupereta I’m really considering having the profits returned because I do not want a repeat of this. would it seem too soft if i asked for maybe 50%?

Hello! To keep things brief and without going into details, I have a B to B business with a high barrier of entry and my sales staff are generously paid full-time salaries with regular bonuses quarterly. Most sales come through via online messaging apps or emails where in my clients send their...