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@cliff19 Awesome. You can even go a little step further and prepare some kind of feedback sheet. Put down some categories like "how clear was the information", "how well did I address your concerns", stuff like that. Maybe have some checkboxes like "how was the meeting general feeling -...

@cliff19 Try to troubleshoot this, in your place I would get in touch with some other friends that are not familiar with the services you provide, and ask them to do a 30 minutes roleplay where they are the client and you're selling them your service. Then ask for feedback, and start finding...

@cliff19 You made me extremely curious. You said the norm for the lost leads was that you were too intimidating? I guess this is worth exploring. What exactly do you mean by too intimidating?