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@adifferenttruth You can charge the PITA clients more money, but even then at some point you have to decide if they are worth it or not. There is nothing wrong with firing a client. I work for an accounting firm and we fire PITA clients who are more trouble than profit. Keeping our good staff...

@adifferenttruth He usually used a flat fee, but the scope of work was clearly outlined in the contract. He didn't charge for every change, naturally, but major changes (or the third change of an item, LOL) he DID tell the client there would be an extra fee. Obviously you have to allow for...

@adifferenttruth My cousin was an architect and he would have all of his new clients bring in pictures of features and houses they liked. Then at the initial meeting he'd go over that, asking what exactly about that house/feature appealed to them? He finished by asking what did they want the...