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@chrissyk That's a good point. I hadn't thought about how the deposit reinforces the price anchoring.

@bishopoflyons Yes but imagine that you had to agree to that fixed price before you even knew what language you were going to code the project in. And once you get into it, it could very well be a language that you've never even heard of, much less know. That's not the best metaphor, but that's...

This isn't really a legal question - I have a contract and all that - it's a psychology question. I repair furniture. I provide estimates, but bill based on time and materials. I take a deposit up front of 50% of the estimate. And people just don't get it. I'm very careful to always use the...