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  1. C

    How to reason with someone who agrees to an estimate then asks for money off?

    @brennenstuhl I’ve tried that. They just say okay let me talk to your boss. One time I tried to say “boss” will call them back later and someone had the audacity to say okay I will leave a one star review and will take it down once the boss calls me back. I’ve learned a lot about people’s...
  2. C

    How to reason with someone who agrees to an estimate then asks for money off?

    This stuff happens infrequently but drives me insane because I don’t know how to rebuttal. I’ve owned a service based business for 7 years now. The payment structure is based on hourly labor. I estimate a range of how long a job will take ex. 10-14 hours. After so many years of doing it I’m...
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