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@tramlaw I'll think about it for a bit. If I decide to give them the option I'll make it clear I can definitely remake them for no additional cost if they choose.

@tramlaw The items could not be reused/ sold, and it would not be salvageable. It would be big waste environmentally. It would also take a while to remake them, so the customer would likely have to wait 3+ weeks. Why would giving them the option of using the items already made for a discounted...

@bishopoflyons I wouldn't say "you can just use it anyway if you just...", I was thinking about giving them the option. Like I was planning to tell them I can definitely still make the original design if they want, but that they also have the option of using the design already made for x...

@tramlaw Even for customers who seem quite price conscious? I was also wondering, if I just remade them, would you recommend giving the first bunch to them for free, or at a discounted price? I would hate to seem them just go to waste, but I also don't want to devalue my product.

@puma150 I try to be very conscious to be environmentally friendly, and the customer seems to be quite price conscious. Remaking them would take a fair bit of time too, so the customer would not get it for a while. Why would giving them the option of using the items already made for a discounted...

I have a custom order, but the colors were accidentally reversed somehow when they were printed. The client wanted x to be z color, and y to be g color. However it was accidentally printed as x with g color, and y with z color. I have already messaged the client, and I was also planning to ask...