Search results

@613jono Possible. Again, I feel it is the game of business genre. You make sense!

@613jono Nice analogy of a football team. I partially agree with what you are saying though. IMO, working on one aspect of your business first and then going full out and making things work in cohesion works. Else, it's just like - Jack of all, master os none. Ofc for a business to move...

@sea_echols I get your point and understand where you're coming from. I believe these points will change as per the genre of your business. However, when it comes to 24x7 customer service, I think it is important because: a. with businesses going global, your customers are spread all over...

@christinak Awesome! This sounds great! If I may say, you should write a blog on this. I'll be interested in reading more from you.

@christinak Amazing notes. Thanks for sharing these. My intent of the write up was to turn marketer's attention towards the importance CX holds. I believe that if your customers (who are visitors in the first phase) do not experience something outstanding with regards to your business then all...

More often than not, I get asked such questions and in my mind I keep saying that, "There's no cheat sheet fella! You just need to believe in TNE - Trial n Error" - this is applicable to startups or aspiring businesses - who are mainly scratching the surface of business growth for the initial 5...