Question for e-commerce business owners: which shipping aggregator do you use?

[thrillobyte]

I’ve used Shiprocket, Nimbuspost, Fship and Shipyari and so far I’ve had terrible experiences with all of them.

Shiprocket: most courier services are not made available for my location, courier charges are extremely high and customer service is bad.

Nimbumpost: Constant false weight disputes, missing RTO packages, delayed delivery status update.

Fship: Very high RTO, terrible customer service, packages missing.

Shipyari: Delayed COD remittance. They were holding over 2L and hadn’t released a payment in 2 weeks, this happens very often. Payment dates keep getting delayed.

At this point I don’t know what to do. I wanted to move back to Shiprocket but on top of paying for a subscription their shipping rates are ridiculously high.

 

[downdraft]

@thrillobyte Why not ship directly via Delivery or Bluedart? They have corporate accounts. You can open one.

 

[bloodbought09]

@thrillobyte Did you find any solution mate? I've been using shiprocket too but my order cancellation rate has skyrocketed because of their month long delivery process.

 

[thrillobyte]

@bloodbought09 I’m still struggling with Shipyari. Shiprocket is way too expensive. Which courier partner do you use on Shiprocket? I’ve noticed a reduction in RTO and delivery time with Bluedart Air. But Shiprocket’s rates for Bluedart are crazy high.

 

[tinyfaith]

@thrillobyte OP, Have u come up with any solution??

 

[benjames711]

@thrillobyte Any solutions? I am waiting on this thread!

 

[thrillobyte]

@benjames711 Nope. Just moved back to Shiprocket for the time being since they offered me a trial for the premium package for a month. The shipping rates are much more reasonable in this package but once the trial is over it’ll cost me 3k a month in addition to the shipping charges.