After failing for years, I did it. My store is 9 days old w/ $18,631.19 in sales & a 62.57% profit margin

joy1991

New member
It's hard to put in words how I feel right now. It elation + optimism for the future + the world being more colorful. If I could turn this feeling into a pill, I'd be the #1 store on Shopify. It's like I have a new life.

I don't know if I got lucky or it was persistence.

Here are the things I did differently from all my failed attempts that I think made the difference:
  1. I stopped pouring my time into the relatively unimportant things. Should I use WooCommerce or Shopify or BigCommerce? Should I sell on Amazon or create my own eCom store? Should I use Amazon FBA or Merchant By Amazon? Will this YouTube video teach me something new? Instead, I focused solely on the two most important things a) Am I selling something people actually want to buy? and is that item different than what's out there? b) Do I have a cost effective way to get this out in front of the customer? On a side note, I originally tried to find products just by browsing Alibaba or trying to find potential niches on Amazon. Although I didn't realize it at the time, I shifted this into what do I actually know about? and what do I wish existed? If you're super into fly fishing ask what you wish you had but doesn't currently exist?
  2. I tested my product ideas BEFORE I manufactured them When I had my product idea, I found a subreddit (and later had success with Facebook Groups and forums) related to that product and messaged ~20 people telling them what I was trying to do and asked for their honest feedback. My first few product ideas were torn to shreds. It really helped me realize that not all of my ideas are good. My fourth product idea started to get some positive feedback. People told me things like "Dude, I would totally buy this" or "This thing is so cool." It really didn't take more than a few hours to understand whether my idea was good or bad. A few of these people even turned into paying customers. On a slight tangent, I asked these people lot's of other questions along the way. Everything from product naming, to my pricing strategy. I think the technical term of this methodology is customer development. I got a lot of questions around this when I posted to r/Shopify so let me elaborate a little bit. 1) I didn't post in these forums / subreddits asking for feedback right away instead I DMed people directly saying something like this "I know this is a lot to ask, but I'm thinking of creating a ABCD that does XYZ. Would it be okay if I ask you a few questions to see if my idea is actually worthwhile? I don't want to make something if people won't use it." I would say about 50% of people responded. 2) I egnaged in open minded conversations with people about how they would use my product, if they buy things like it already, what things would be most important to them, etc. 3) After I've had 20ish good conversations and feel that my idea was polished, I posted in the community asking for their advice.
  3. I stopped importing trash off Alibaba / AliExpress I've tried getting samples from Alibaba 1/2 a dozen times. It always failed.Quality was too poor or the manufacturer was etchy or the pricing seemed too high. AliExpress shippers were unreliable, forced you to peddle the same products as everyone else and led to customer service nightmears. I saw a post (I think on r/Shopify) a few months back about a free tool called ImportYeti. So epic. Just find a competitor that already makes a product similar to what you're trying to sell, search them on Import Yeti, find their supplier and then message the supplier. I found these suppliers were more professional and a lot cheaper than the people I messaged on Alibaba.
  4. I marketed by being a part of the community Instead of trying to use FaceBook ads, PPC, etc. I focused 100% on interacting with the relevant communities and trying to find new relevant communities while my product was being manufactured. I got 100% of the revenue above from posting my product and then getting shares, retweets, upvotes, etc. It's interesting that nobody said my posts were spam. I'm guess it's because I was actually giving back to those communities. I was posting all of the time and really trying to add value. I got a lot of questions around this section when I posted in r/Shopify so let me clarify a bit. 1) I don't think all niches have communities related to them. E.x. Shower Door Handles. 2) A lot of niches do though. I started out finding a subreddit related to that niche. If I'm going to use guitars as an example there is r/Guitar but also r/Offset, r/AcousticGuitar etc. when you spend a lot of time in those guitar communities you'll likely find other communities, discord channels, etc. I also would have googled guitar forusm and found TDPRI, Strat-Talk, MyLesPaul, etc.
  5. I stopped putting get rich quick eCom stuff in my head I think a lot of the "gurus" out there are kind of full of it. I started reading more normal business stuff and it led to a shift in my mindset and taught me actually helpful technical skills.
  6. The Corona Virus made me more creative I was furloughed due to the Corona Virus. It gave me large chunks of time to think through things versus just spending a 1/2 assed hour a night working on things. It wasn't a "make it or break it" situation for me. My "day job" hired me back... but having those 6ish weeks of thinking really made a big difference. I'm not 100% sure how I'm going to replicate this in my life going forward.
  7. I focused on "building a brand" @decarlo pointed this out during a discussion. I didn't really think of things in these terms when originally writing the post becuase I think of brands as Apple or Coca-Cola. I did focus on creating a product with a name, unique value / selling propisistion and actually innovated on what's currently for sale. A good analogy would be, I created a guitar pick in a different shape and different type of grip that metal players were looking for -- and I knew this because I am one.
Thanks for taking the time to read. I want to thank Reddit for all the killer content and help. It really really made a difference.
 
@joy1991 Great job! Import Yeti is such an amazing tool.

In terms of your product, how did you go about designing it/specifying details to your supplier? Did you model it using some software, or did you just tell your supplier what you had in mind and got them to do the actual design?

Also, are you drop shipping these products or are you buying them by the pallet and shipping it yourself. I find while drop shipping seems easy, it's harder to build a brand via nicer packaging and all that.
 
@lizah I spoke with the manufacturer and he did the CAD drawings. My specs to him were very specific and reasonable though. It wasn’t like I asked him to develop a car for me. I also leaned how the product was made in advance so I knew how possible it was.

My product is pretty small so I ship them into the country via air.

I don’t have good packaging yet. It’s on my TD list. As mentioned above, I think it’s better to sell and then work on the packaging if people actually want the product : )
 
@lizah It varies a lot my product I’m sure.

For me, I wasn’t too worried about MOQs because I tested the product idea with customers so much I kind of “knew” it would sell. My profit margin was good enough too that I could likely close it out if it was a dud.

My initial order was around $10k. It helps being a big saver
 
@joy1991 First congrats! Could you elaborate on the process of contacting the supplier and asking him if he could do x to an existing product? What are the costs of a prototype? Thanks
 
@shirleyholmes 1) I researched the hell out of how my product was made so I knew my changes were easy for him to do.

2) I found him and then sent him an email outlining the changes

3) I did lie a little bit and made it seem like I was a reputable existing company
 
@joy1991 Hey, first off I want to thank you for sharing this experience I got so much value out of everything you shared. Normally I never read long posts but yours grabbed me I read everything. I would love to help you for free and coordinate a packaging service for you or at least research what a good one might be. I like making things ☆look nice☆ ...I would love some advice because I'm in communication with ProtoLabs to get a Step file created of a small hair tool that I'm developing. You might not be able to answer this depending on how you went about it but from modeling the product, testing prototypes and landing on the finishing product, how much money did you spend? Protolabs is quoting me around $700 for a step file which I'm totally down to go forward with. My product is pretty "safe" its a special type of hair comb and that's all I'll say because I don't want to give my secrets away. I shouldn't even be saying this without being sure but I feel like we'll nail it the 2nd or 3rd try.
 
@notsure411400 I hear you. This is a really good point.

Although I felt hesitant to DM people at first, I had two conclusions:

1) 99% of people are super nice and willing to help.

2) It’s actually fun when you get the hang of it. I think it’s been my favorite part of this whole process. Especially because I already enjoyed my niche so it’s talking with my people so to speak
 
@joy1991 Great post. I feel like I’m in your (old) shoes lol. I ran a couple FBA businesses with alibaba product I never even laid a finger on. The concept of brand wasn’t in my head then, and although I did decent they eventually died.

The gurus I eventually have removed off my emails. They always are trying to push a new method or quick win, but when you’re just working on your business you don’t need the distraction.

Brand is huge and what I’m working on now. Asking potential customers ahead of dumping $$ into products is also important.

Another thing I’ve been working on is once I’ve run a potential product through the ringer, and have community feedback that they’d buy I’ll do a pre-sale, generally a little less than what I’ll fully charge. It gives you some initial momentum from the get-go to build out that customer base and drive sales.

Keep it up!
 
@joy1991 I’m literally going through the exact same process in my chosen niche right now.I’d never heard of Import Yeti, it feels like the Rosetta Stone I never knew existed. I have been lucky to find one very professional supplier on Alibaba.com but he seems like one in a million. Thanks for sharing, it’s inspiring.
 

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