Ive worked so hard these past few years to get my business off the ground. Investing so much time and money into my passion. I got a comment from a family member saying they feel bad if they got my product else where cause we’re family and I thanked them for supporting me. Their reply was well we should get a bigger discount since we support you.
How would have you responded to that comment?
Edit: wow, I was not expecting so many responses. I’m glad to know I’m not the only one put in that situation. Just a little background…
I’ve been in business for 9 years now as a fashion designer. I hustled doing pop-ups and shows for 8 years. I have always given my friends and family a discount. After all that I opened my first brick and mortar last summer. Took me 8 years to do it but I did it on my own.
When my family members said that they should be getting a bigger discount… honestly I laughed and said “if you really supported me you’d pay full price and not ask for any discount” to which they responded “but that doesn’t make sense, we support you.” At that point I just shook my head and walked away. People with this mindset will never understand. Family and friends are not the majority of my customer base and losing them will not impact my business. The fact that I have so many friends that will head over to the shop when I’m not around just to pay full price speaks volumes as to who the real one are and I know this.
How would have you responded to that comment?
Edit: wow, I was not expecting so many responses. I’m glad to know I’m not the only one put in that situation. Just a little background…
I’ve been in business for 9 years now as a fashion designer. I hustled doing pop-ups and shows for 8 years. I have always given my friends and family a discount. After all that I opened my first brick and mortar last summer. Took me 8 years to do it but I did it on my own.
When my family members said that they should be getting a bigger discount… honestly I laughed and said “if you really supported me you’d pay full price and not ask for any discount” to which they responded “but that doesn’t make sense, we support you.” At that point I just shook my head and walked away. People with this mindset will never understand. Family and friends are not the majority of my customer base and losing them will not impact my business. The fact that I have so many friends that will head over to the shop when I’m not around just to pay full price speaks volumes as to who the real one are and I know this.