I interviewed 3 YC founders on pricing AI products (they all hate usage-based)

[noname1919]

@cornbreadfed614 I work at salesforce, and among almost every product line we are trying to figure out how to move from license based pricing to usage pricing.

While end consumers love it, here are two cases where I’ve seen it totally fall apart in the enterprise.

1. We sold a usage based product to an enterprise customer, they burned through their credits and went over so much so to the point of racking up a $1.7Million overage bill … ON TESTING IN A SANDBOX.
2. When we sell usage, it becomes very difficult to forecast for the revenue teams. So we end up bucketing credits. $199 for 3K credits for example….