@randel Yeah so during that time a lot of products were shutting down so the trello users thought that since trello was free it would shut down too and users began to churn
@sara23 True that! But then again it's not so black and white. Like for example Jason Cohen's WP engine got a lot of traffic thanks to his famous blog but no paying customers. He had to do things the "normal" way to get paying customers like the rest of us mortals. So while having an audience is super useful it doesn't guarantee success ig
@alfie13 How much did it cost in the first year, to support infrastructure for 500.000 non-paying users ? They must have been throwing a lot of money at it initially.