Week ago - no issues at all; today - completely shattered

[andriysoava]

@kokie Unsure how it is in Europe but ask via email if they have insurance to cover when they make a mistake. Also going forward document everything or if it’s a phone call recap what your conversation was. But always try to communicate via email so you have proof.

 

[kokie]

@andriysoava Yeah, that's unfortunate. They have been very reluctant to use emails. Always want to call.