Foodpanda is charging almost 5k?

[dsal]

I actually closed my foodpanda account as a vendor because I couldn’t keep up with the walk-in orders and online orders. My restaurant is a cloud kitchen. Tbh, small-time franchise siya ng “Superemacy Franchise” (di ko feel yung supremacy) namely, yung K-Egg, Konam. I received this letter, na I have outstanding payment of Php 4,910.78 or they’re charging me Php 245.54. Yung nakapangalan is yung Franchise mismo pero sa akin na e-mail. Wala naman ako mahanap na description sana nung dues para ma trace. I cannot open my restaurant portal kasi nag-eerror. Pwede kaya makiusapan si Foodpanda regarding the dues? Ang input will help.

 

[ffidy]

@dsal Maybe you can try to contact the agent who onboarded you?

 

[nathan98]

@dsal I have the same problem. Stopped being a partner 2021 pa. Now I received an email na may outstanding balance daw ako from 2021 and 2023 yung invoices tapos walang invoice for 2022.